Privacy Policy

Information We Collect Online

1. General Browsing gathers navigational information via Google Analytics about where visitors go on our Web site. This information allows us to see which areas of our Web site are most visited and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features and services. Additional non-personally identifiable information (for example, domain type, browser version, service provider, IP address) may be collected which will provide information regarding the general use of our Web site. 

2. Personal Information

Contact Us, Help or Feedback If you complete a general "Contact Us" form on our Web site, we may collect your name, e-mail address, mailing address and any information that you provide in the text of your message.

3. Registering with the Online Store

Online visitors are given the opportunity to register with the online store. Registering with the online store allows visitors to create an address book, make a wish list, and enjoy "quick checkouts" by having automatically enter their billing address and preferred shipping information. Registering with the online store requires visitors to provide their name, postal address, e-mail address, and telephone number. 

4. Creating Wish Lists

Only visitors registered with the online store may create a Wish List.

5. Purchasing at the Online Store

If you purchase merchandise through, we will gather personal information (i.e., name, billing and shipping address information, e-mail address, telephone number but not the credit card information), as well as information about your purchases on our Web site. Our payment terminals include La Caixa/Redsys. For full details and terms please visit 

6.Using Information We Collect Online uses the information you provide when signing up for our mailing list to send information about Pacha Collection products to you via e-mail and regular postal mail. 

The information you provide when registering with the online store or making a purchase with the online store, may also be used for Pacha marketing. For example, your name and postal address, which you provide when registering with the online store, as well as your purchasing information, may be added to our postal mailing list. 

If you previously signed up to be added to the Pacha mailing list, requested a catalog, registered with the online store or made a purchase with the online store, but no longer wish to receive information about Pacha products or services via e-mail from, please email Please be aware, however, even if you request to be removed from our e-mail marketing list, you may still receive e-mail confirmations for any orders placed on If you no longer wish to receive marketing materials from Pacha Collection via regular postal mail, please email and tell us in your comments that you want to be removed from the Pacha postal mailing list. 

7. Information We Share With Third Parties does not sell or rent your e-mail address to unrelated third parties. We may, however, share e-mail addresses collected after December 2008 with our affiliated companies (for example, El hotel, Pacha Magazine, Pacha Ibiza) so that they may send you promotional materials about their products. You can be assured that our affiliated companies will not sell or rent your e-mail address to unrelated third parties. you may unsubscribe at any time from our mailing list by following the instructions at the bottom of the emails. 

We make the names and postal addresses in our postal mailing list, sometimes categorized by purchasing information, available to our affiliates (for example, , El hotel, Pacha Magazine, Pacha Ibiza) and other unaffiliated companies for their marketing purposes. If you would like to make sure that we do not disclose your name and postal mailing address to unaffiliated third parties for their marketing purposes, please email and ask us not to share your postal address with unaffiliated companies. 

Please be aware that may use third parties to help provide services to you, such as fulfilling orders, processing payments, providing electronic online investor information, monitoring site activity, serving site content, organizing information, conducting surveys, and administering e-mails, drawings, or contests. 

You should also be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site, the site or the public. 

8. International Users

If you are visiting from a location outside of Spain your connection will be passed through to our servers located in Spain. Your orders placed through will be accepted and fully processed in the Spain by La Caixa Servired Merchant Facility. All orders are shipped from Spain. All personal or order information you provide except Credit Card and payment details will be processed and maintained in our secure Web servers and internal systems located within Spain. 

9. Cookies

What Are Cookies and How Do We Use Them? uses a browser feature known as a cookie, which assigns a unique identification to your computer. The cookies are typically stored on your computer's hard drive. Information collected from cookies is used by to evaluate the effectiveness of our Web site, analyze trends and administer the Web site. The information collected from cookies allows us to determine such things as which parts of our Web site are most visited and difficulties our visitors may experience in accessing our Web site. With this knowledge, we can improve the quality of your experience on our Web site by recognizing and delivering more of the most desired features and information, as well as by resolving access difficulties. In addition, uses cookies to help keep track of items you put into your shopping cart and to tell us whether you have visited in the past. This allows visitors registered with the online store to maintain shopping carts between visits. 

10. Analytics.

We use Google Analytics, a third-party service provider, to assist us in better understanding the use of our Web site. Google Analytics will place cookies on your computer and will receive information that we select that will educate us on such things as how visitors navigate around our Web site, what products are browsed and aggregate purchasing information. Google Analytics analyzes this information and provides us with aggregate reports. The information and analysis provided by Google Analytics will be used to assist us in better understanding our visitors' interests in our Web site and how to better serve those interests. The information collected by Google Analytics may be associated and combined with information that we collect about you while you are visiting our Web site. Google Analytics is contractually restricted from using information it receives from our site other than to assist us. Google Analytics is contractually required to maintain all information about our site and its analysis in confidence. As a visitor to our Web site, you have the option to deactivate the ability of Google Analytics to analyze your browsing and purchasing behaviour on our site. If you would like to deactivate our ability to analyze your browsing and purchase behaviour through the use of this service, please email 

11. Updating Your Personal Information

We prefer to keep registered users' personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your personal information, including your billing address and preferred shipping information. Just log-on to your account with your user name and password, and you'll see a menu where you can update your information. 

12. Privacy Of Children On Our Web Site is not directed at Children under the age of 14, and no one under the age of 14 should provide personal information on this Web site. 

13. Links

For your convenience and enjoyment, our Web site may contain links to other Web sites. does not evaluate and is not responsible for the privacy practices or the content of such Web sites. We would urge you to review the privacy policies on each link to ensure that you are comfortable with their privacy policies and practices. 

14. Updates to Privacy Policy

As we continue to offer our visitors new and different types of content and services, may modify our information collection and use practices. Should there be a material change to our information collection and use practices, it will be applied only to information collected on a going forward basis, and we will update this privacy policy statement. 

15. Security Statement limits the number of employees that have access to the databases that contain personal data, and employees are advised of the importance of confidentiality. In addition, it is our policy to never send your credit card number via e-mail. As an added safeguard, does not store credit card information with your registered online profile. We designed the online store to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 4.0 versions or higher of Netscape Navigator and versions 4.0 or higher of Internet Explorer. Browsers that do not meet this requirement will be prevented from navigating the online store section of the Web site. While we implement the above security measures on this site, you should be aware that 100% security is not always possible.